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Winnov Cbox S1 - Frequently Asked Questions (FAQ)
1.1. What is the Winnov Cbox S1?
1.2. How can I acquire a Winnov Cbox S1?
1.3. How much is a Winnov Cbox S1?
1.4. What payment options do I have?
1.5. What are the delivery periods?
1.6. If I do not have Momindum Studio, is Winnov Cbox S1 delivered with the software?
2.1. What is the minimum configuration required to use Winnov Cbox S1?
2.2. How much inputs and outputs have the Winnov Cbox S1?
2.3. What types of equipments can we connect to the Winnov Cbox S1? In Input and in Output?
2.4. Is it necessary to have a specific audio and video equipment for Winnov Cbox S1?
3.1. Is it necessary to attend a training to use Winnov Cbox S1?
3.2. What are the different training solutions?
3.3. What type of maintenance is necessary for Winnov Cbox S1?
3.4. Is Winnov Cbox S1 under guarantee? For how long?
3.5. Who can I contact in case of technical problem?
4.1. What kind of documents can I import in my project?
5.1. What media format should I use?
5.2. If my video or audio file is not at the right format, what should I do?
6.2. On what types of support can I broadcast?
6.3. Is it live broadcast or recording?
6.4. Is it necessary to buy Time Credit for broadcasting a presentation?
1.1. What is the Winnov Cbox S1?
Winnov Cbox S1 is a breakthrough presentation capturing appliance, which simultaneously captures video and audio presentation, documents from your computer, DVD player and interactive whiteboard. It is complementary hardware to Momindum Studio.
1.2. How can I acquire a Winnov Cbox S1?
Momindum is the premier distributor of Winnov Cbox S1 for Europe. You can rent or purchase it. Contact us. For others countries, report to the information on Winnov website
1.3. How much is a Winnov Cbox S1?
Report to the following page : Services: recording
1.4. What payment options do I have?
Winnov Cbox S1 can be rented for a day. If you buy one, payments can be spread out on several steps.
1.5. What are the delivery periods?
It depends on the country of destination. For instance, in France, the shipment delay is about one to three days. You can be sure that we make our best to satisfy our customers.
1.6. If I do not have Momindum Studio, is Winnov Cbox S1 delivered with the software?
Obviously, you can get Momindum Studio software for free. You can download it.
2.1. What is the minimum configuration required to use Winnov Cbox S1?
Report to the following page:
2.2. How much inputs and outputs have the Winnov Cbox S1?
Report to the following page: Winnov Cbox S1 Specifications
2.3. What types of equipments can we connect to the Winnov Cbox S1? In Input and in Output?
Inputs: microphone, cameras, VCR / DVD player, computer. Outputs: your presentations can be broadcasted on TV set, mobile phone, computer, and projector.
2.4. Is it necessary to have a specific audio and video equipment for Winnov Cbox S1?
No, a classic video and sound equipment can be easily connected to Cbox
2.5. I have no audio and video equipment(cameras, microphones), is everything delivered with Winnov Cbox S1?
No, the audio equipment is not delivered with Winnov Cbox S1. However, Momindum provides adapted solutions to your needs to rent this equipment for an attractive price.
3.1. Is it necessary to attend a training to use Winnov Cbox S1?
Yes, Cbox is a professional hardware solution. We advise you to attend a training in order to optimize the use of your Winnov Cbox S1.
3.2. What are the different training solutions?
Momindum offers personalized training with our technical team. You can also participate to one of our training session organized periodically. Need more information, please contact us.
3.3. What type of maintenance is necessary for Winnov Cbox S1?
Momindum proposes package for the rent or the purchase of Winnov Cbox S1. the maintenance is included in any package.
3.4. Is Winnov Cbox S1 under guarantee? For how long?
The Winnov Cbox S1 comes with a one-year guarantee provided by the manufacturer. Momindum offers extended warranties and insurances available for 1, 2 or 3 years.
3.5. Who can I contact in case of technical problem?
In case of technical problems contact us by e-mail support_cbox@Momindum.com or by phone +33 (0)1 42 18 50 45. Our technical team is at your disposal. Make sure to indicate you Winnov Cbox S1 serial number as well as the configuration of your computer.
4.1. What kind of documents can I import in my project?
Winnov Cbox S1 is able to capture up to 4 distinctive video flux from a computer, cameras and a projector. Each flux is independent which is why they can be broadcasted separately or edited together. Cbox is able to do of each move detected frame by frame on the computer screen.
You can easily save each frame or flux in order to import these in Momindum Studio.
5.1. What media format should I use?
Any format
5.2. If my video or audio file is not at the right format, what should I do?
Use a media converter. You can go to: http://media-convert.com/convertir/
6.1. How can I retrieve the information captured by Winnov Cbox S1 to enrich it with Momindum Studio?
Momindum Studio startup window: you can directly import information from the Winnov Cbox S1.
6.2. On what types of support can I broadcast?
Your presentations can be broadcasted on the internet, TV set, mobile phone, computer, and projector.
6.3. Is it live broadcast or recording?
You can broadcast live or enrich your presentation with Momindum Studio to broadcast later.
6.4. Is it necessary to buy Time Credit for broadcasting a presentation?
To broadcast your presentation you will need time credit if you use Momindum Studio to enrich your contents.
